Experienced employee who has worked in various roles mainly within the engineering sector; additional roles held and training received in sales, customer service and consultancy work.
Excellent Customer Service attitude having been customer facing in excess of 25 years; customers include residential, SME and large corporate bodies.
I have experience in reading and producing detailed documentation for a range of audiences (technical, non-technical and management), containing information to be used in design and pricing. Further work includes detailed technical surveys used for enablement and due diligence information.
More recent work experience includes retail and ownership of a franchise operation.
Comfortable working as part of a team or as an individual. Very good overall MS PC skills having used Word, Excel, Power Point, Outlook, Publisher and Visio. Also experience in the use of Customer Relation Management systems and other data recording systems, holding presentations and attending meetings for technical input and on behalf of clients interests.
I am a practical, reliable and trust worthy individual who is always conscientious, taking pride in a job well done and working closely with colleagues to deliver excellent customer service. I have a flexible attitude to work commitments and a proven ability to work to deadlines and under pressure.
I enjoy a varied work role, comfortable working outside or in an office environment with an equal level of enthusiasm and professionalism. I approach tasks with a logical thought process and solve issues in a methodical manner.
Always interested to learn new skills I have a positive attitude to training and professional development. A team player, I am keen to take on additional roles to improve staff performance and relationships, having volunteered to be a staff representative and training co-ordinator in past roles.
I consider working relationships between colleagues as an important ingredient in developing team moral. Actively supports and participates in arrangements for professional development or social events, considering this a vital ingredient in team building.
I have a general interest in most topics (politics, the environment, world events), enjoy sport playing golf, swimming, cycling and walking; I am currently a coach for a local U15 youth football team. I enjoy DIY projects and will keenly attempt most tasks at least once.